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The word Concierge is from the French phrase "comte des cierges", or "keeper of the candles", who took care of visiting noblemen in medieval castles. The concierge eventually came to be known as the person in charge of the keys at hotels and other public buildings.
In the hospitality industry a “Concierge” is the person in the know, one who literally has the most current information on where to dine, local attractions, inside information that enhances the visitors stay and to fulfill a guests’ desires. The contemporary evolution of “Concierge” now includes being a personal assistant or Girl Friday; a trusted support person who can complete tasks such as grocery shopping, errands, party planning, project management, secretarial services, travel arrangements and offering any other services that might improve the quality of life.
Concierge - As defined by Merriam-Webster:
Main Entry:
con•cierge
Pronunciation:
\kōⁿ-ˈsyerzh, ˌkän-sē-ˈerzh\
concierge
Main Entry:
con•cierge
Pronunciation:
\kōⁿ-ˈsyerzh, ˌkän-sē-ˈerzh\
Function:
noun
Inflected Form(s):
plural con•cierges \-ˈsyerzh, -ˈsyer-zhəz; -sē-ˈer-zhəz\
Etymology:
French, from Old French, prob from Vulgar Latin *conservius, alteration of Latin conservus fellow slave, from com- + servus slave
Date:
circa 1697
1: a resident in an apartment building especially in France who serves as doorkeeper, landlord's representative, and janitor2: a usually multilingual hotel staff member who handles luggage and mail, makes reservations, and arranges tours; broadly : a person employed (as by a business) to make arrangements or run errands